The Fulton County Department of Social Services provides various forms of assistance to citizens of Fulton County including income support, medical assistance and comprehensive services designed to promote a higher quality of life for children, families and disadvantaged or elderly adults.
NEED HELP PAYING OVERDUE RENT OR UTILITIES?
NYS EMERGENCY RENTAL ASSISTANCE PAYMENTS – ERAP – MAY BE ABLE TO HELP!
NYS CONTACTS To Learn more about the program you can access the NYS ERAP website at https://otda.ny.gov/programs/emergency-rental-assistance/
Or contact the NYS Customer Service Helpline at 844-NY1-RENT (844-691-7368). 7 days a week 8 a.m.- 7 p.m.
COUNTY ASSISTANCE For assistance filing an application, gaining on-line access, understanding the documents needed or other assistance please call the Fulton County Department of Social at the designated message line at 518-736-5519.
You can expect a call back within 24 hours on work days. Questions can also be emailed to fulton-erap@dfa.state.ny.us.
- NYS web link https://otda.ny.gov/programs/emergency-rental-assistance/.
- NYS ERAP Helpline 844-NY1-RENT (844-691-7368)
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- It will operate 7 days a week from 8:00 am until 7:00 pm the first few weeks.
- After that it will be open the same hours 6 days a week (not on Sunday)
- The Fulton Co. DSS ERAP message line is available at 518-736-5519 or we can be contacted through the designated email link at fulton-erap@dfa.state.ny.us.
It is our mission for all staff to share in the responsible delivery of needed assistance and services to consumers so they can achieve the greatest degree of self-sufficiency and safety while maintaining dignity and self-respect.
We do this by offering a broad range of protective, preventive, social and financial services. It is our hope that by offering citizens these services, they will be able to move towards independence and self- sufficiency.
Social Services initiatives and programs are administered under the direction of State and Federal Laws, Regulations and Mandates.
Our hours of operation are set by the County of Fulton at 9AM – 5PM daily, Monday through Friday, exclusive of holidays. However, staff are available to accommodate the public for the 8AM – 9AM hour Monday through Friday exclusive of holidays. During the months of July and August the hours of operation set for the department are 9AM – 4PM daily, Monday through Friday exclusive of holidays. Again, staff are available to accommodate the public for the 8AM – 9AM hour.